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FAQs
Top X Related FAQs
Can I Schedule Status Changes for My Top X Games?
See What Each Participant Predicted in Your Top X: Detailed Predictions History
I can't find specific matches to add to my Top X Games. Why are they not showing up?
and 7 more ...
Match Quiz Related FAQs
Match Quiz UI Overhaul: What's New?
How can I get a report with participants' data in a certain game? ( Exporting Email, Points & Other Data)
I can't add matches from a certain competition to my Match Quiz Games. Why, and how can I fix that?
and 3 more ...
Leaderboards Related FAQs
Football Predictor Games - Complete Creation Guide & FAQs
See What Each Participant Predicted in Your Leaderboards: Detailed Predictions History
What are leaderboards and can I configure them?
and 2 more ...
Classic Quiz Related FAQs
⚽🏆 FIFA Club World Cup 2025 Quiz Collection: Comprehensive Quiz Package
Breaking Language Barriers: What Are the New Translation Features in Classic Quiz?
Quick Access to Complete Sports Quizzes: What is the Pre-Made Quizzes Library?
and 5 more ...
Either/Or related FAQs
Quick Access to Complete Sports Either/Or Games: What is the Pre-Made Either/Or Library?
Either/Or UI Overhaul: What's New?
What are the Either/Or 'Types'? How do I configure them and what types can I actually create?
and 2 more ...
Polls Related FAQs
Can I gather insights about my users while they participate in polls?
Quick Access to Complete Sports Polls: What is the Pre-Made Polls Library?
Poll Performance Made Simple: Finding Your Best Polls Instantly
Predictor Related FAQs
What is user success rate? What can I configure and how?
What is the difference between a Single Prediction (Predictor), Top X and Match Quiz?
Can the user make different predictions for games (Top X, Match Quiz) and single predictions?
and 2 more ...
Loyalty Related FAQs
What can my users earn points for?
Can I configure how many points are given for different actions?
What are the tiers and can I configure my thresholds?
and 3 more ...
User Interests Related FAQs
How to Find and Export Users Based on Their Sports Interests & Favorites?
What are interests? How do they work?
Can I customize content based on users interests?
Engagement Coefficients and User Segments Related FAQs
Why are User Segments Important? What Are the Default User Segments?
Default User Personas - Who are the Fanatics?
How do I Engage Fanatics?
and 10 more ...
Football Fantasy Related FAQs
Do points earned in Football Fantasy count towards profile total points?
Sports Data Related FAQs
What Sports do you Support?
Do you Provide the Sports Data Needed for the Games & Features?
Do I need to Have a Contract with the Sports Data Provider in Order to Use Fans United?
and 3 more ...
Data Processing Agreement Related FAQs
I have my own authentication system where I keep the user profile data. Why do you need gender/country of residence/birth date?
I have my own authentication system where I keep the user profile data. Why do you need email? What is it used for?
I have my own authentication system where I keep the user profile data. Why do you need names and nickname/username? What are they used for?
and 14 more ...
WordPress Related FAQ
Where do I get Fans United Client ID and API Key?
Where do I get the Firebase settings?
Can I use other authentication providers?
and 8 more ...
Discussions Related FAQs
How can I moderate and ban/unban users from discussions? Dive into our Profiles widget!
Beyond Banning: How to Remove All Comments from a Specific User in Discussions
Can I delete posts from discussions? What are my options?
and 1 more ...
Staff Configuration Related FAQs
How Do I Change My Password in the Management Portal?
Private Leagues
Private Leagues Maintenance: Template Updates vs New Leagues
Private Leagues Admin Functions - Everything You Need to Know
Private Leagues User Management: Banning and Unbanning Functions
API Integration Related FAQs
Client (Admin) Tokens vs User Tokens: Understanding API Authentication
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Top X Related FAQs
Match Quiz Related FAQs
Leaderboards Related FAQs
Classic Quiz Related FAQs
Either/Or related FAQs
Polls Related FAQs
Predictor Related FAQs
Loyalty Related FAQs
User Interests Related FAQs
Engagement Coefficients and User Segments Related FAQs
Football Fantasy Related FAQs
Sports Data Related FAQs
Data Processing Agreement Related FAQs
WordPress Related FAQ
Discussions Related FAQs
Staff Configuration Related FAQs
Private Leagues
API Integration Related FAQs
Most Popular Articles
Classic Quiz UI Overhaul: What's New?
How can I get a report with users data/export users data in a certain game? (Email, Points & Other Data)
Browse Questions Functionality: What's New and How Do I Use it?
Quick Access to Complete Sports Quizzes: What is the Pre-Made Quizzes Library?
What is the difference between the 'Correct score' & 'Advanced Correct Score' markets?
I can't add matches from a certain competition to my Top X Games. Why, and how can I fix that?
Customizing Your Classic Quiz: Configuration Options Explained
What Either/Or Games Can I Create? Examples and Video Guides
I can't add matches from a certain competition to my Match Quiz Games. Why, and how can I fix that?
What are interests? How do they work?
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