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Custom Event Games: Can't Find Where to Enter Correct Outcomes?

If you're creating a Custom Event Game and wondering where to enter the correct answers for your fixtures, this guide will help you understand when and where this option becomes available.


πŸ“– Q: I'm creating my Custom Event Game but I don't see where to enter the correct outcomes. Where is this option?

This is completely normal! You cannot enter correct outcomes while creating the game or before the cutoff time has expired. Here's why:

Before the cutoff time expires, the game logically hasn't started yet and the events haven't occurred, so there are no correct outcomes to enter. During this phase, you can only:

  • Set up your game's basic information
  • Create your prediction questions (fixtures)
  • Configure answer types and point values

After the cutoff time has expired (meaning the cutoff time is now in the past), a new field will automatically appear for each fixture: "Configure the correct outcome for this fixture"


πŸ“– Q: How do I enter the correct outcomes once they become available?

Once your game's cutoff time has passed:

  1. Navigate back to your Event Game in the management portal
  2. For each fixture/question, you'll now see: "Configure the correct outcome for this fixture"
  3. Toggle this option ON for each question
  4. An "Outcome" field will appear based on the question type:
    • Yes/No questions: Select Yes or No
    • Numeric questions: Enter the correct number (must be within your min/max range)
    • Specific options: Select the correct option from your predefined list
    • Open text: Enter the correct answer as text
  5. Click Save to save all the outcomes

πŸ“– Q: Do I need to click 'Save' for my outcomes to be saved?

Yes, absolutely! After entering all the correct outcomes for your fixtures, you must scroll down and click the Save button to ensure your outcomes are saved in the system.

⚠️ Important: If you navigate away from the page (for example, going back to the Event Games list to work on another game) without clicking Save first, none of the correct outcomes you entered will be saved. You'll need to enter them all over again.

Best practice: After entering all your correct outcomes:

  1. Double-check each outcome is correct
  2. Scroll down and click Save
  3. Wait for the confirmation message that your changes have been saved
  4. Only then navigate away to work on other games or resolve predictions


πŸ“– Q: What if I want to enter the correct outcomes in advance? (before the cut-off time passes)

Unfortunately, this is not possible. The system is designed this way for logical reasons - you cannot know the correct outcomes of an event that hasn't happened yet. The "Configure the correct outcome" option will only appear after the cutoff time has passed.


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