Home > FAQs > Loyalty Related FAQs > What are the tiers and can I configure my thresholds?

What are the tiers and can I configure my thresholds?


The tiers are basically point thresholds that you can configure yourself. They serve as an incentive for users to engage and earn more points. An example of tiers configuration is:

  • Bronze
  • Silver
  • Gold
  • Platinum
  • Diamond

You can always change the naming and point configuration & add or remove tiers.

💡 How Our Clients Implemented Tiers: Tiers are often displayed prominently on user profiles, showing their current level and remaining points to unlock the next tier. This creates a clear visual incentive that encourages users to stay active and earn more points.

Screenshot from one of our top-performing clients: User can see his current tier (Bronze) and remaining points to the next level clearly displayed.

⚙️ To access the Loyalty Feature and configure point thresholds (tiers):

  • Navigate to Features > Loyalty > Tiers in the left sidebar. You can read more here. 📚

 

Related articles