The Reported Posts tab provides a dedicated space for monitoring and handling user-reported comment content that may violate community guidelines. This guide explains how to efficiently manage reported posts using the various tools available in this tab.
Finding and Organizing Reported Posts
The Reported Posts tab offers powerful tools to help you quickly locate and organize reported content based on your specific needs. You can filter posts by discussions ID & Label as well as reports count and view reports count indicators. The flexible items per page setting helps you manage large volumes of reported content efficiently. These intuitive filtering and organization tools work together to help you effectively moderate even the busiest community discussions.
Managing Community Reports
The Reported Posts tab provides essential moderation capabilities specifically designed for user-reported content. You can easily view reported post content, timestamps, and user information to understand the context of each report. You can check engagement metrics (likes, reactions count) to assess the post's reach and impact within your community. The tab allows you to moderate reported posts individually or perform bulk actions on multiple reports simultaneously, saving you time while maintaining consistent content quality. The visual guide below provides step-by-step instructions for using each of these features effectively.
Note: When handling reported posts, moderation is the primary action available. Post moderation is an effective alternative to deletion, as post deletion is NOT possible at the administrator level. On the API level, users can only delete their own posts. For more information on this topic, please refer to our dedicated article on post moderation vs. deletion.
Detailed Step-by-Step Instructions
Below you'll find comprehensive guidance for performing every possible action in the Reported Posts tab, with visual examples to help you navigate the interface effectively.
Filtering Reported Posts
Quickly locate specific reported content:
- Use the search field at the top of the page and search by Discussion IDs/Labels
- Select filtering criteria from the dropdown menus
Sorting Reported Posts
Customize how reported posts appear in your view:
- Set 'Items per page' to your preferred number
- Use the Reports Count slider to filter posts based on the number of times they've been reported
Viewing Reported Posts
Access all information within a reported post:
- Review post content, timestamp, and user information
- Hover over the information icon (i) next to each reported post to view the respective Discussion ID and Profile ID for that post
- Check engagement metrics (likes, replies) and reports count
Reported Posts Moderation (Individual or Bulk)
- Locate the reported post(s) you want to moderate
- Use the checkbox(es) to select one or multiple reported posts
- Click the 'Moderate selected posts' button
- Enter moderation reason when prompted
- Confirm the action
Once moderated, posts will display a "Moderated" label, and users can hover over it to view moderation details including the staff ID who performed the moderation, the timestamp, and the reason for moderation.
Further Reading