New Users are those who have recently joined your platform, making their first interactions crucial for long-term engagement. These users are exploring what your platform has to offer and trying to understand how it can meet their needs. Since they are unfamiliar with your features and content, it’s essential to make their onboarding experience as smooth and welcoming as possible.
New Users can come from a variety of backgrounds and might have different levels of familiarity with sports content. Some might be avid sports fans who are simply new to your platform, while others might be more casual or even completely new to the sports world. Regardless of their background, it’s important to quickly demonstrate the value your platform offers and guide them towards the content and features that will keep them engaged.