Establishing clear and transparent rules for the Top X game is essential to ensure a smooth user experience and avoid potential disputes. The rules should cover all possible contingencies, such as postponed or canceled matches, and provide clear guidelines for how results will be determined.
1. Handling Postponed or Canceled Matches
A key rule to include is what happens when one or more matches are postponed or canceled. Outline the steps your platform will take:
- If 1 or 2 matches are postponed: Specify how this will affect the game. Will it be canceled or will the remaining matches still count?
- If 3 or more matches are postponed: Clearly state whether the entire game will be voided or adjusted in some way. Setting these expectations early will prevent confusion among participants.
2. Finality of Data from Providers
Make it clear to participants that the data used to determine the winners comes from your data provider and is final. Even though other sources may have different results for a match, the data from your official provider is what will be used to calculate scores and determine winners. This ensures consistency and prevents disputes based on external data sources.
3. Allow Ample Time to Announce Winners
Winners should not be announced immediately after the matches conclude. Provide yourself with enough time—typically 48-72 hours—to account for any delays or changes in data from your provider. Many matches, especially in football, occur late on Sundays, and issues with data providers or holidays can further delay the finalization of results. It's also common for data providers to update or fix match data after initial errors, so having this buffer allows you to recalculate and confirm the final results accurately.
4. Transparency for Participants
Ensure that all of these rules are easily accessible to participants before they start playing. Having a rules tab or section readily available on the Top X page will help manage expectations and avoid confusion.
Further Reading
- Learn more about our Top X Feature - Top X Display Guidelines, Notes on Picking Matches, Regularity, Prize & Sponsorship