Home > Management Portal Features > User Profiles Widget > Profiles Feature: Administrator's Guide

Profiles Feature: Administrator's Guide

Using the Profiles feature requires several steps to effectively search for, manage and export users. This guide walks you through the complete process.


Accessing the Profiles Feature

  1. Navigate to the Games Management section in the left sidebar
  2. Select Profiles
  3. The Profiles dashboard will load with the search functionality and export buttons

Searching for Users

When using the Profiles feature, you'll need to locate specific users:

Search Options:

  • Name/Nickname: Search by the user's name or nickname
  • Profile ID: Option to search by each user's unique ID

💡 Tip: Use the dropdown menu next to the search field to select your preferred search method.

Search Process:

  1. Click on the search field at the top of the page
  2. Type the user's name, nickname, or ID
  3. Press Enter or click on the user profile from the dropdown menu
  4. Results will display in the table below

Viewing User Information

Once you've located a user, you can view their information in the data table:

  • User: Avatar and username (with a "BANNED" indicator displayed next to usernames of banned users)
  • Points: Total points accumulated
  • Predictions: Number of predictions made
  • Success Rate: Percentage of correct predictions
  • Total Posts: Number of posts in discussions
  • Mini Games Participation: Breakdown by game type (Classic Quiz/Either Or)

💡 Note: Click the arrow next to a user to expand additional details. More information will be available in this expanded view as development continues.

Managing User Profiles

The Profiles feature allows you to perform various administrative actions directly from the user list:

  1. Locate the user you want to manage
  2. Click the three dots icon (⋮) in the Actions column
  3. Select from the available options:
    • Moderate Posts: Moderate all user's posts
    • Ban/Unban from Discussions: Prevent/Restore user participation in discussions
    • Verify: Mark the user as verified
    • Mark Profile as Staff Member
    • Delete

⚠️ Note: The Delete action cannot be undone. Use this option with caution.

Exporting User Data

To export users based on their sports-related interests:

  1. Click the Export Users button in the top-right corner
  2. Select your filtering option:
    • At least one: Users who have selected at least one of the specified interests
    • All: Users who have selected all of the specified interests
    • Favourite: Users who have all of the selected sports interests marked as favourites.
  3. Enter the sports-related interests (competitions, teams, players) you want to filter by in the search field
  4. Click the Export button to generate a downloadable file with the filtered user data

 

Related Articles


 

Your Video Guides to the Profiles Widget


Learn how to Ban/Unban Users from Discussions: All in Just a Few Clicks

Learn how to Moderate all Posts from a Specific User

Export Users Based on Their Sports Interests in Seconds!